Showing posts with label Nuisance. Show all posts
Showing posts with label Nuisance. Show all posts

Friday, June 1, 2018

Hot Summer Slump Security Tips


Hot Summer Slump Days are approaching and here are a few reminders of what to look for and how to handle a summer slump security situation.

  •     Clothes are a requirement here at RPL and this includes shoes. Not wearing shoes is a safety hazard. Ask the patron if they have a pair with them, if not let them know the hours of operation and that they are welcome back once they get a pair.
  •     Shorts are allowed BUTT cheeks aren’t. Ask the patron to cover themselves. Nudity is not allowed here at RPL.
  •     No sagging pants. Ask the patron to pull up their pants by a hand motion or you can verbally inform them about the rule.
  •     No HOOD/HOODIES are allowed to be worn up inside the library. Ask the patron to pull down their hood with a simple hand motion or you can verbally inform them about our No Hoods Up rule.
  •     No food or consumption of food is allowed inside the library. The exceptions are library programs or groups using our meeting rooms. But, food cannot be removed from program areas or meeting rooms and consumed elsewhere in the building. If someone walks in licking on their ice cream cone inform them of this policy and ask them to finish eating their ice cream outside. We do not “hold” or “store” food for customers while they are in the library.
  •     No sleeping on library property. Some folks come to the library to escape the heat but while they are here they must be utilizing library resources or services.
  •     No smoking on library property. This covers the use of all tobacco products including snuff, dipping/chewing tobacco, vaping devices, electronic cigarettes/Cig-a-likes and pods.
  •     No hanging around outside on library property with no purpose.  This is called loitering. If a patron is waiting for a ride they are welcome to wait inside.
  •     Know the Unattended Child Policy. We are not a daycare.
                    Children 8 years of age or younger are to be “attended” by a parent or other responsible caretaker (16 years or older) during their entire visit to the library.

                    A child 8 years or younger who is attending library sponsored programs need not to be accompanied by a parent or caretaker during the program. However, the parent or caretaker is expected to remain somewhere in the library for the duration of the program and must be present at the doors of the program when it is over.                          
                    Children 9-11 years of age must have a parent or caretaker (16 years or older) somewhere in the library.
  •     Only 11-17 year olds are allowed to hang out in the TEEN AREA. This is in effect during all operational hours. Noise volume is okay to rise in this area, but teens must follow library policies. Inappropriate behavior such as cursing or physical contact are not allowed. Teens must be respectful to staff and other patrons. Adult tutors cannot tutor teens in this area. If patrons complain about the noise level please explain that this area is provided for teens to gather and sometimes noise levels will rise. Assist the patron in finding a more suitable area to work.
Feel free to contact me for more tips on how to deal with security situations. 

Friday, August 21, 2015

Knowing The Policy Series - Engaging in disorderly conduct, committing a nuisance, or disturbing and offending library users


 Do you know Rowan Public Library's
 Disruptive Behavior Policy Statement???
For the next coming weeks I will be highlighting them on the Security Tips Blog.
Any comments or questions you may have you can email me at:
tara.greene@rowancountync.gov

5. Engaging in disorderly conduct, committing a nuisance, or disturbing and offending library users; 


Disorderly conduct
  • Engages in fighting or other violent conduct or in conduct creating the threat of imminent fighting or other violence.
  • Makes unreasonable noise and continues to do so after being asked to stop:
  • Public intoxication, fighting, public masturbation
Nuisance
  • A person, thing, or circumstance causing inconvenience or annoyance.
Disturbing
  • To interfere with, interrupt;
  • Causing distress or worry; upsetting or unsettling. 
Offend
  • to cause (a person or group) to feel hurt, angry, or upset by something said or done.
  • to do wrong : to be against what people believe is acceptable or proper
  • to be unpleasant to (someone or something)


EXAMPLES



If you see a young adult or adult sitting on someone's lap, ask them to use another chair.  If they do not comply, ask them again and inform them if they do not comply, they will be ask to leave the library. 

If you or anyone witness patrons making out, inform the patrons that their behavior is inappropriate, if they do not comply asked them again and inform them if they do not comply they will be ask to leave the library.

WHEN TO CALL THE POLICE
If a patron comes into the library intoxicated, ask them to leave.  If patron does not comply, notify the Security Officer, Librarian in Charge, or Supervisor and they should call the police.

If patrons are verbally fighting on Library property, tell them to stop being disruptive or they must leave.  If they continue, call the police.

If patrons are physically fighting on Library property, do not get involved.  Call the police immediately.

If you or anyone witnesses a patron masturbating on Library property, notify the Security Officer, Librarian in Charge, or Supervisor and they should call the police.

If you or anyone witness a patron indecently exposing themselves, notify the Security Officer, Librarian in Charge, or Supervisor and they should call the police.

If you or anyone witness anyone having sex on Library property notify the Security Officer, Librarian in Charge or Supervisor and they should call the police.

When these issues come up always get the Security Officer, Librarian in Charge or Supervisor and let them handle the situation. 


Remember to always feel out an incident report!

Know this policy and be confident in enforcing it!
 Knowledge = Confidence