Knowing The Policy Series - following, or other harassing behavior, such as staring, or other intimidating acts

Do you know Rowan Public Library's

 Disruptive Behavior Policy Statement???

For the next coming weeks I will be highlighting them on the Security Tips Blog.

Any comments or questions you may have you can email me at:

tara.greene@rowancountync.gov

4. following a person around the building, or other harassing behavior, such as staring, or other intimidating acts;

No one should feel uncomfortable at the library.

Following - If you notice a patron following staff or other patrons, one way to handle the situation is to go up to the person and ask if they need any help. This will let the patron know that you are aware of there presence. If they still continue to follow the person around let them know that you having been watching them and its against our policy to follow anyone, they will have to stop or leave and if they don't stop the police will be called.

Staring or Glaring - Sometimes all it takes is for you to step in front of the person being stared at and stare back at the offender to let them know that you are watching them. If the patron continues to stare, let them know what they are doing is against our policy.

And if they continued to stare or glare, let them know that you will call the police.

Intimidation - to fill with fear.

Know this policy and be confident in enforcing it!

 Knowledge = Confidence